If all of your SmartSpeed Plus timing units are turned on, however, there is a gate missing from the device list in your SmartSpeed Plus app, the anomalous device may be switched to a different channel.
Changing the channel ID must be done directly on the timing unit.
Locate the missing gate
In the SmartSpeed Plus app, click the Bluetooth icon in the top-right.
Primary device not yet selected (pictured bottom-left):
If you have not yet selected a primary device, all active gates will be displayed - regardless of channel. You will firstly need to select a primary device, click Connect, then navigate back to the Bluetooth window.
Primary device selected (pictured bottom-right):
If you have already selected the primary device, the app will only show gates on the same channel as the primary device. Any gates that are on a different channel will not be displayed.
|Primary device not yet selected.||Primary device selected.|
To locate the missing gate, take note of the gate names in the SmartSpeed Plus app (e.g. SSP-2-42306). This alpha-numeric name will be shown on the LED display on the corresponding timing unit in-field. Click on each gate in the app to determine which gate is missing. The gate that does not flash is on the incorrect channel.
Change the channel ID
- Once you have located the device on the wrong channel, approach the timing unit in-field and hold down the Configuration button on the base of the device for three seconds or until you hear three consecutive beeps. This will change the LED display to show the current channel ID.
Do not tap on the Configuration button as this will begin the alignment sequence. Hold down for three seconds or until the Channel ID appears on the LED display.
- Now in the channel select workflow, repeatedly tap the Configuration button on the device to rotate through the different channels until the channel matches that of the primary device (shown in app).
- Hold down the Configuration button for three seconds until the channel ID disappears and the gate serial number returns. This will save the new channel ID for the gate.
- On the SmartSpeed Plus app, click Re-scan for gates at the bottom of the Devices list. The gate list will be refreshed and the new device will be added.