When speaking with the VALD support team, we may ask you to confirm the serial number of your VALD system. This can be to troubleshoot issues specific to your device, or to organise a replacement part with our warehouse team.
You will find the serial number on the right side of each individual plate in your ForceDecks system.
The serial number will be visible underneath the Model name. Depending on your ForceDecks model, you should expect your serial number to read similar to the image above, with the last four digits being unique to your device.
Depending on your ForceDecks model, you should expect your serial number to resemble the below examples: