Reset your VALD account password

If you have forgotten your VALD account password, you can reset it from any login page associated with a VALD system app or software

An easily accessible method for most users is via the VALD Hub sign-in screen.

1. Open the VALD Hub sign-in page – log out from your Hub account if already signed in.
2. Enter the email address associated with your VALD account and press Continue.
3. Click the Reset password button.
4. Enter your account email again and press Continue.
5. Check your inbox for a password reset email.
6. Follow the link in the email and create a new password.
7. Return to VALD Hub and sign in with your new password.

Note: If you did not receive the password reset email, ensure you check your junk or spam folder. Contact the VALD support team for further assistance.