HumanTrak can be updated to the latest version for improved performance and features.
This update process should take under 5 minutes to complete.
Click to download HumanTrak installer
- Locate the downloaded installer file on your computer.
Default location: "C:\Users\your name\Downloads" - Double-click on the installer file to run. If prompted, click Yes to allow the app to make changes to your computer.
- Click through the VALD HumanTrak Setup Wizard, leaving the installation folder as the default location.
- Click Install and allow the Setup Wizard to complete.
- Launch the HumanTrak application and log in. If this is your first time launching HumanTrak 2.0, you will be prompted to configure your Wi-Fi connection using instructions on screen.
When logging in to HumanTrak, there may be additional dependencies that begin to download. Please wait for these to download entirely before attempting to start a test.
Having trouble?
If you are running into problems when trying to install the latest HumanTrak update, you can book in a call with our support team. They will be able to troubleshoot any issues you may have.
Future updates
Once you have updated to this latest version of HumanTrak, a banner will now appear at the top of the screen whenever there is a future update to download. You simply need to click the banner to download and install.
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