What is Error Correction Processing (ECP)?
Error Correction Processing is a method used to correct for inaccuracies in the detection of beam breaking in single-beam timing gate systems, such as SmartSpeed. SmartSpeed products use ECP to accurately record the time an athlete's torso breaks the beam in a timing gate.
It does this by recording data for one second after the beam is broken, analysing the data to find the longest break, and adjusting the start time to match the longest break, which is typically the first break of the torso.
What if I want to turn ECP off?
ECP can be turned off in the SmartSpeed app and in VALD Hub. Users may prefer not to use ECP in applications involving racquets, balls, sticks, bicycles, or wheelchairs. In these applications, the first break beam event is used as the break beam time.
Are dual-beam systems more reliable than single-beam systems, such as SmartSpeed?
Not always. A key element to the reliability of a system relates to false readings. These are when hands or feet break the beam prior to the torso. Dual beam systems are better at reducing the number of false readings than single beam systems.
However, signal processing to account for false readings, such as Error Correction Processing (ECP), has been identified as the most reliable method. As such, dual-beam systems are not more reliable than single beam systems when ECP is used.
What compatibility exists within the SmartSpeed product range?
Currently, there is no inter-model compatibility within the SmartSpeed product range. In the future, users will be able to use SmartSpeed Pro units with SmartSpeed Plus units.
Where can I view my testing data?
Data collected through the SmartSpeed app is automatically uploaded to and stored in VALD Hub, where you can view results at any time.
Alternatively, any results will also be visible on the smart device you have recorded it on.
Can I use my system on ice?
Yes. SmartSpeed has been tested and can operate in cold climates, and is commonly used in ice hockey rinks for programs such as NCAA Hockey and the NHL.
Can I display custom graphics / animations on the SmartSpeed Plus timing units?
No. SmartSpeed Plus units comes with pre-set animations and text. If users have a suggestion for the LED display, please submit it via the feature request form here.
Why are my timing units not responding?
If your timing unit turns on but is not responding, the unit may have a flat battery. Try recharging your battery.
If your units are still unresponsive, check that the units are on the right channel.
How can I check the battery level on my timing units?
You can check your battery level in the SmartSpeed app. Battery level can also be displayed on the SmartSpeed Plus timing units.
Why won't my SmartSpeed Pro (v2.1) timing unit turn on?
You may need to recharge your battery. When the battery in the timing unit is critically low it will automatically turn off in order to protect the battery.
The timing unit may not have been plugged into the charge correctly, or the timing unit has been left on during a charging cycle.
If your timing unit does not turn on after an attempt to recharge the battery, please contact email@example.com.
How can I test the batteries on my SmartSpeed Pro timing units?
The SmartSpeed Pro system includes a battery test feature for the timing units.
To run a battery test on your SmartSpeed Pro:
- Fully charge your timing units and SmartHub.
- Log into the SmartSpeed app.
- Turn on the SmartHub and all timing units, aligning all units with their reflectors.
- On the SmartSpeed app, navigate to Options > SmartHub Tools > Battery Test > Scan.
- Make sure all timing units have been scanned in, then press Start.
This will perform the default battery test (1hr 45min) on all timing units that scanned in. Do not touch the timing units during this time.
Please note: The timing units will flash repeatedly over the entire period of the test.
Send the result to firstname.lastname@example.org.
What should I do if I'm unable to connect Bluetooth?
It's important that your mobile device remains close to the command unit (Plus and Dash) or SmartHub (Plus). The Bluetooth range is between 10 - 20 meters.
The Bluetooth module (Panasonic PAN1026) has a limit of 16 mobile devices they can pair with. When the paired list is full, users will need to unpair devices in order to connect another new device.
Why is my Bluetooth disconnecting during testing?
The Bluetooth connection can disconnect if:
- your mobile device moves out of range of the command unit (Plus or Dash) or SmartHub (Pro), or
- your mobile device is inactive and ends the Bluetooth connection.
Why aren't my timing units detected by the Dash command unit?
SmartSpeed Dash timing units needs to be on the same channel as the command timing unit to be automatically scanned in. The channel can be changed manually on the timing units.
Why aren't my timing units detected by the Pro SmartHub?
SmartSpeed Pro timing units need to be on the same channel as the SmartHub. To check the channels of your timing units:
- Click the Options menu in the SmartSpeed app.
- Select SmartHub Tools > System Setup.
- Click Search - the SmartHub details are displayed at the top of the screen. Once the search is complete, the details for each scanned timing unit will display under Scanned Units.
- Click Set to update your timing units to the same channel as your SmartHub.
How do I confirm that my timing units are on the SmartHub channel?
To confirm that your timing units are on the same channel as your SmartHub:
- Turn on all timing units and align with a reflector to avoid beeping.
- Press the Flash button on your SmartHub.
If the timing units do not light up, they may be on a different channel to the SmartHub. To set all timing units on the same channel as the SmartHub:
- On the SmartHub LCD display there is a cursor (small black square). Note where the cursor is by pressing Scroll.
- Scroll the SmartHub cursor to RF Channel.
- Press Enter, then scroll to select a channel.
- Press Enter to confirm your channel selection.
SmartHub will display a 'Configuring RF Parameter - Please Wait' message. Once this message disappears, your selected channel will be displayed and your timing units will be on the same channel as the SmartHub.
How do I reset my SmartHub?
If you need to perform a hard reset of your SmartHub:
- Press and hold the power button for ten seconds, until the power LED turns solid green.
- Once green, release the power button.
- The SmartHub will reset and can then be reconnected.
Can I set up multiple tracks?
Yes, but only with SmartSpeed Plus and SmartSpeed Pro. Users can run multiple tracks of the same drill from the same recording device simultaneously for faster testing and increased efficiency. Additionally, winner mode can be configured for competition amongst athletes.
How do I run multiple drills simultaneously?
With one mobile device and app, only one drill type can be run at a time. Use of multiple recording devices allow multiple drill types to be run simultaneously, e.g. in a combine. To do this, gates must run on different channels and each set of gates must connect to a different mobile device and app.
Can I run a combine?
Yes. Refer to the "How do I run multiple drills simultaneously?" section above. The old app had a combine mode with free text fields for elements like anthropometric measurements and test results such as broad jump. This feature is not supported going forwards. Alternate methods should be used for storing free text in combine settings.
What if the test I want is not included with the SmartSpeed app?
Various pre-configured drills are available in the app for convenience. Users can customise these drills in VALD Hub for better training representation. If no suitable drills are found, users can create a custom drill from the 12 types available in VALD Hub.
For normative data, it is recommended to use pre-configured test types. Normative data will become available when enough data has been aggregated for pre-configured test types, but will not be possible to provide for custom drills.
Why is my SmartJump not connecting?
Check that your SmartJump is connecting to port 'A' (left port). Try removing the cable and reconnecting into port 'A', ensuring that you have a firm connection.
Why is my SmartScan RFID not being recognised in SmartHub?
Check that your SmartScan is connected to port 'B' (right port). Try removing the cable and reconnecting into port 'B', ensuring that you have a firm connection.