Updating ForceDecks Firmware

NOTE: Before updating your ForceDecks to the latest firmware, please ensure you have downloaded the latest ForceDecks software from VALD Hub and the ForceDecks are connected to your computer with a USB cable.

Automatic ForceDecks Firmware Update

We strongly recommend updating the firmware one plate at a time. To do so, follow the steps below:

1. Have one plate connected to the PC via USB and ensure the plate is turned on.
2. Ensure PC is plugged in and connected to the internet.
3. Log in to ForceDecks.
4. A green banner will appear if an update is needed.
   
5. Click the banner, opening the ForceDecks Configuration menu.
6. Click the more options [ ... ] next to the force plates you wish to update.
   
7. Click Download and update latest firmware.
   

   NOTE:Do not turn off or disconnect the force plate until the update has completed.

Manual ForceDecks Firmware Update (if you are offline or if there is no green banner)

1. 1. Remove any interconnecting cable and update each plate individually.
   2. Log in to ForceDecks for Windows.
   3. Click on Options.
   4. Select Settings.
   5. Select the Platform tab.
   6. Click on the ForceDecks button on the right-hand side of your window.
      
   7. You will see the plate connected as long as you have the 'Only use USB device connection' selected from the drop-down menu.
   8. Click the more options [ ... ] next to the force plates you wish to update.
   9. Click Download and update latest firmware.
   10. Repeat for the second plate in isolation.

NOTE: Do not turn off or disconnect the force plates until the update has completed.

Should you wish to manually override this, and install a Firmware file that has been downloaded to the PC (for example from VALD Hub | Download Apps | ForceDecks Firmware, or a Firmware file that VALD Support has provided you with), press Ctrl + Shift whilst selecting the 'Download and update latest Firmware' :